I have a unique insight into the business of hiring as I have done it for nearly 10 years. I have seen a lot of things that would make you laugh. So, the first thing I want to do is point out some of the very obvious things not to do if you want to get the job. Again, let me emphasize that all of these things have happened at my office.
1. Don't eat the snack food that is on the interviewers desk. This actually happened in my office. The applicant asked if she could have a piece of the fruit on the desk as she grabbed it out of the interviewers bowl. Not a very good start.
2. Don't bring your child with you to the interview AND ask the receptionist to watch him while you interview. At the very least, this gives you something to have to explain that you might not want to.
3. Don't argue with the interviewer about her interview methods, testing requirements, or just about anything else. Bottom line: you may be right, but in the end will it really matter?
4. Don't have your mother call the interviewer asking why you didn't get the job. Seriously don't.
5. If you're doing drugs - don't. If you are one of the unfortunate idiots that smokes pot or does some other really ignorant drug, don't tell the interviewer that you can't take the drug test because you don't need to use the bathroom, and don't ask upon finding out about the drug test if you can come back another time to take it. Just don't be that stupid - OK?
So, with the amusing, ridiculous items out of the way, the things that follow will give you a significant leg up on the "competition" when you are trying to get a job.
First of all, you need to understand the most important part of any interview - 1st Impressions. Kevin Hogan says in his book, "The Science of Influence," that most people form an impression of you within 30 seconds of first seeing you. This means that you don't even need to say hello. You don't even have to see them coming. Either way, that initial impression is formed and it's very hard to erase if it's a bad one.
What should you do then? Dress to impress. Even if the job requires a uniform consisting of shorts and a t-shirt, you should show up to the interview in a shirt and tie, and even a suit if you have one. You will be showing the interviewer that you're not only serious, but that you are taking them seriously. Also, don't forget to shave, get a fresh hair cut, and look and smell clean. This part seems obvious enough, but believe me when I say it is missed too often.
Next, make eye contact, smile, and give a firm hand shake. There's nothing I hate more than an embarrassing, weak hand shake - especially from a man. Practice this if you need to. It's important.
Once you're past first impressions, you had better have a concisely written resume that sells you to the interviewer. You need to go beyond the standard employment dates and job descriptions. Very important: Connect the dots between you, your history, and the job you want. Very clearly spell out how your background makes you the perfect choice for the position.
What are your Unique Selling Points? You should have 3 to 5 bullet points ready to discuss about yourself that will tell the interviewer exactly who you are and why he/she should pick you. Be confident. Be almost cocky (almost). If the interviewer asks you if you can do something, say yes and even if you're not sure, act like you are.
Prior to the interview, study the company's web site. This will prepare you to ask the right questions during the interview. A good interviewer will let you talk a lot. Don't hang yourself. Have good, pithy questions, and clear, concise answers. Use proper grammar always. Ask the interviewer what he/she is looking for in a candidate. Find a way to be that description. Knowing this answer will help you answer all of the rest of the questions asked of you.
Once the interview is over, give another firm handshake and ask for the job. An accountant once gave me the perfect line at the end of the interview (nobody else has done it since then either). He said, "I want to work for you and I'm the right person for the job." He was too. I ended up learning a lot from that guy. The point? You must ask for the job. Be confident and know that the best way to get anything is to ask for it.
If you don't get the job right then, be sure you say thank you on your way out and then send a card or email later on thanking them again for their time. This message should also reinforce the 5 unique selling points you have for yourself again.
The psychology of this process takes up whole books so I won't go into all of it here. There is clearly a lot more to getting hired, but you should remember the main points here:
1. 1st impressions are critical.
2. Have a winning resume.
3. Ask the right questions.
4. Know your unique selling points.
5. Ask for the job.
6. Send a follow up note reinforcing your USP's.
Read some of Kevin Hogan's books to get more on the very important psychology of these types of interactions. Incidentally, his best book is listed in my 5-Star Book Store.
Good luck!
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